Terms and conditions

Last updated: 2nd Jan, 2024

This Privacy Policy (“Policy”) outlines Radiolab Technology Private Limited’s (“byajKhata”, “we” or “us”) practice in relation to the storage, use, processing, and disclosure of personal data that you have chosen to share with us when you access our website https://byajkhata.com and mobile application “byajKhata” (collectively, the “Platform"), or personal data that we may have access to in relation to your use of the Services.At byajKhata, we are committed to protecting your personal data and respecting your privacy. Please read the following terms of the Policy carefully to understand our practices regarding your personal data and how we will treat it. This policy sets out the basis on which any personal data we collect from you, we collect about you, or that you provide to us, will be processed by us. If You provide us with personal information about someone else, You confirm that they are aware that You have provided their information and that they consent to our use of their information according to our Privacy Policy.

The data we collect about you

  1. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed – for example, anonymous data.

  2. byajKhata may supplement the information provided by You with information from third parties and add it to the information provided by You.

  3. We may collect, use, store and transfer different kinds of personal data about you to provide you with or in connection with the Services. Such personal data includes:

    1. Data pertaining to your identity and profile-related data, such as your first and last name, profile image, username or similar identifiers, gender, title, passwords, purchases or orders, feedback, survey responses, etc.

    2. Contact details, including email addresses, phone numbers, delivery addresses, business addresses, etc.

    3. transaction data, including details about payments to and from you and details of products and services you have purchased or sold.

    4. technical data includes IP addresses, browser types and versions, time zone settings and locations, operating systems, and other technology on the devices you use to access the platform

    5. usage data including information about how you use our Services and

    6. marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  4. We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under applicable laws. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the Services.

  5. ByajKhata may use the personal information and transaction data collected to provide, maintain, improve, analyze and personalize the Services to its Users, partners and third party providers. More specifically, byajkhata may use such information to:

    1. Categorise customers into different risk profiles

    2. Personalize the user experience, including delivering tailored content, advertisements, and marketing communications

    3. Provide customer support and respond to inquiries

    4. Conduct data analysis, testing, and research

    5. Prevent fraudulent activity and enhance security

    6. Comply with legal and regulatory obligations and

    7. Perform any other functions as otherwise described to you at the time of collection.

  6. Where we need to collect personal data by law, or under the terms of the arrangement we have with you, and you fail to provide that data when requested, we may not be able to perform our obligations under the arrangement we have with you or are trying to enter into with you (for example, to provide you with features of the Services). In this case, we may have to cancel or limit your access to the Services, but we will notify you if this is the case at the time.

How do we collect data about you?

We use different methods to collect and process data about you.

  1. Information you give us

    This is the information (including identity, contact, and marketing and communications data) you consent to giving us about you when you create a Profile or by corresponding with us (for example, by email or chat). It includes information you provide when you register to use the Services, use an in-Platform feature, or share data through the Services, through other activities commonly carried out in connection with the Services, and when you report a problem with the Platform and our Services. If you contact us, we will keep a record of the information shared during the correspondence.

  2. Information that you authorise a user of the Services to share with us

    We may collect data and information about you that you authorise a merchant or supplier of goods or services you have sought or purchased, or intend to seek or purchase, to share with us.

  3. Information we collect about you and your device

    Each time you visit our Platform or use one of our Services, we will automatically collect personal data including device and usage data. We collect this data using cookies and other similar technologies.

  4. Information we receive from other sources including third parties and publicly available sources

    We will receive personal data about you from various third parties and public sources as set out below:

    1. Analytics providers such as Google and Facebook

    2. Advertising networks

    3. Search information providers

    4. Analytics providers such as Google and Facebook

    5. dentity and contact data from data brokers or aggregators, and

    6. Identity and contact data from publicly available sources.

How do we use and disclose data we collect?

  1. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to provide you with the Services, or where we need to comply with a legal obligation.

  2. You understand that when you consent to providing us with your personal data, you also consent to us sharing the same with third parties. You are aware that by using our Services or creating an account on the Platform, you authorise us, our associate partners, and affiliates to contact you via email, phone, or otherwise. This is to ensure that you are aware of all the features of the Services.

  3. You are aware that any and all information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you etc., may be collected, compiled and shared by us in order to render Services to you and you expressly authorise us to do so. This may include but not be limited to storage providers, payments systems providers, marketing partners, data analytics providers, and consultants, lawyers, and auditors. We may also share this information with our parent company, subsidiaries, affiliates or any of their holding companies.

  4. You agree and acknowledge that we may share data without your consent, when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.

  5. In general, we will not disclose personal data except in accordance with the following purpose/activity:

    1. To install the Platform and register you as a user

    2. To deliver Services

    3. To manage our relationship with you including notifying you of changes to any Services

    4. To administer and protect our business and the Services including troubleshooting, data analysis and system testing

    5. To deliver content and advertisements to you

    6. To make recommendations to you about goods or services which may interest you

    7. To measure and analyse the effectiveness of the advertising we serve you

    8. To monitor trends so we can improve the Services

    9. To perform our obligations that arise out of the arrangement we are about to enter or have entered with you

    10. To enforce our Terms

    11. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests

    12. To comply with a legal or regulatory obligation.

  6. You authorise us to send you electronic alerts and messages for details pertaining to registration on the Platform, requirements arising out of the provision of Services, and advertising.

  7. Further, you agree to receive promotional and other emails and other forms of communication from us. Through such communication, you will receive information about the latest developments on the Services. You may unsubscribe from our mailing list at any time, via the unsubscribe option we offer.

Transfer of personal data

  1. As a part of your use of the Services, the information and personal data you provide to us may be transferred to and stored at countries other than India. This may happen if any of our servers are from time to time located in a country other than India, or one of our service providers is located in a country other than India. We may also share information with entities of countries other than India. These countries shall be subject to data laws of their respective countries.

  2. If you use the Services while you are outside India, your information may be transferred to a country other than India in order to provide you with the Services.

  3. By submitting your information and personal data to us, you agree to the transfer, storage, and/or processing of such information and personal data outside India in the manner described above.

Third party links and user experience improvement services

  1. Our Services may, from time to time, contain services provided by or links to and from the websites of our partner networks, advertisers and affiliates ("Third Party Services"). Please note that the Third Party Services, that may be accessible through our Services have their own privacy policies. We do not accept any responsibility or liability for the policies or for any personal data that may be collected through the Third Party Services. Please check their policies before you submit any personal data to such websites or use their services.

  2. We use third-party user experience improvement services (including but not limited to those provided by Google Inc and/or its affiliates) and applications to better understand your behaviour on the Services.

  3. The information collected includes (but is not limited to):

    1. Age

    2. Gender

    3. Preferences, and

    4. Interest

  4. Your relationship with these third parties and their services and tools is independent of your relationship with us. These third parties may allow you to permit/restrict the information that is collected. It may be in your interest to individually restrict or enable such data collections.

  5. The place of processing information depends on each third-party service provider and you may wish to check the privacy policy of each of the service providers to identify the data shared and its purpose. You will be subject to a third party's privacy policy if you opt in to receive communications from third parties. We will not be responsible for the privacy standards and practices of third parties.

Cookies

  1. We use cookies and/or other tracking technologies to distinguish you from other users of the Services and to remember your preferences. This helps us to provide you with a good experience when you use our Services and also allows us to improve the Services.

  2. We collect data by way of 'cookies'. Cookies are small data files which are sent to your browser from the Platform and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device such as email addresses or any other data that can be traced to you personally. The data collected by way of cookies will allow us to administer the Services and provide you with a tailored and user-friendly service. The cookies shall enable you to access certain features of the Services. Most web browsers and devices can be set to notify when you receive a cookie or prevent cookies from being sent. If you do prevent cookies from being sent, it may limit the functionality that we can provide when you visit the Platform or try to access some of the Services.

  3. Additionally, you may encounter cookies or other similar devices on certain pages of the Services that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities in relation to the Services, we may collect such information into a file specific to you.

Data Security

  1. We implement certain security measures including encryption, firewalls, and socket layer technology to protect your personal information from unauthorised access and such security measures are in compliance with the security practices and procedures as prescribed under the Information Technology Act, 2000 and the applicable rules (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011). However, you agree and acknowledge that the above-mentioned measures do not guarantee absolute protection to the personal information and by accessing the Services, you agree to assume all risks associated with disclosure of personal information arising due to breach of firewalls and secure server software.

  2. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

  3. We will comply with the requirements under the Information Technology Act, 2000 and the rules made thereunder in the event of a data or security risk.

Data Retention

You are aware that your personal data will continue to be stored and retained by us for a reasonable period after termination of your account on the Platform.

Business Transitions

You are aware that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data might be among the assets transferred.

Change in Privacy Policy

  1. We keep our Policy under regular review and may amend this Policy from time to time, at our sole discretion.

  2. The terms of this Policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. The new Policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the Services.

  3. Your continued use of the Services shall constitute consent to the latest policy.

Grievance Officer

You may contact us at contact@byajkhata.com with any enquiry relating to this Policy or an enquiry relating to your personal information (including reviewing or updating). You can also do so by writing to our Grievance Officer, established in accordance with the Information Technology Act, 2000 and rules made thereunder, at the address provided below:

Name:

Jaideep Poonia

Email:

contact@byajkhata.com

Address:

Radiolab Technology Private Limited,D-227, Pushp Enclave, Sanjeevani Marg,Hanuman Nagar, Vaishali Nagar,Jaipur, Rajasthan - 302021

Terms and Conditions of use

Last updated: 11th Dec, 2024

Radiolab Technology Private Limited (the “Company”) operates web/mobile applications, “ByajKhata App” (the “App”) available on Google Play Store, iOS and other similar platforms and also operates a website (the “Website”) . The App and the Website shall be together referred to as the “Platform”. These terms and conditions (“Terms”) govern the use of or access to the Platform and the Services (as defined below).

These Terms constitute a binding and enforceable legal contract between the Company and a User (as defined below) or any end user of the Services (collectively, “you”). You represent and warrant that you (a) have full legal capacity and authority to agree and bind yourself to these Terms, (b) are 18 (eighteen) years of age or older, and (c) are an Indian resident. If you represent an entity, organization, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such entity, organization, or legal person to these Terms. These Terms also include our privacy policy, available at (“Privacy Policy”) and any internal guidelines, supplementary terms, policies, or disclaimers made available or issued by us from time to time. By continuing to access or use the Platform, or any Service on the Platform, you signify your acceptance of the Terms. Further, you understand that the Platform is intended for the use of Indian residents only and by your continuing access and/use of the Platform shall be construed as a deemed declaration that you are an Indian resident. The Company reserves the right to make changes to these Terms by posting the new/updated version and your continued use and/or non-deletion of the Platform shall indicate your agreement to such changes. Accordingly, we encourage you to kindly continue to review the Terms whenever accessing or using the Platform so as to be abreast with the changes that we may be carrying out to these Terms. By using the Services, you agree that you have read, understood, and are bound by these Terms, and that you comply with the requirements listed herein. If you do not agree to all of these Terms or comply with the requirements herein, please do not access the Platform or use the Services.

Services

The Platform provides an online digital ledger book / record book wherein the users (“Users”), can record their ledger entries with their respective customers (collectively, “Services”). For the purposes of this clause, Services would include any other future services the Company provides/proposes to provide.

On-Boarding

We use different methods to collect and process data about you.

  1. To avail the Services, a User would be required to create a profile/sign-up on the Platform (“Profile”) using his/her phone number among other details. The User warrants that all information furnished in connection with its Profile is and shall remain accurate and true in all respects. The User further agrees and undertakes to promptly update its details on the Platform in the event of any change or modification of such details.

  2. The User expressly agrees to be liable and accountable for all activities that take place through its Profile in furtherance of the use of Service or otherwise. The Company expressly excludes any liability for any unauthorized access to a User’s Profile.

  3. Each time you visit our Platform or use one of our Services, we will automatically collect personal data including device and usage data. We collect this data using cookies and other similar technologies.

  4. The User agrees to receive communications from the Company regarding: (i) information relating to transactions recorded on the Platform; (ii) information about the Company and the Services; (iii) promotional offers and services from the Company and its third party partners, and (iv) any other matter in relation to the Services.

Transaction Information

  1. The Users may upload information relating to transactions with their friends or customers or relating to their businesses, including the sale of goods or services, costs, amounts paid, and payable, images, notes relating to transaction and details of goods and services, on the Platform (such information is referred to as “Transaction Information”). Transaction Information may be exchanged between the Users and their customers through telephonic calls, text message, WhatsApp, email, or other electronic mediums that would depend on the contact details of Users and their customers provided on the Platform.

  2. At the time of creating or uploading the first Transaction Information with respect to their friends or customers, the User shall inform them of its use of the Platform to record such Transaction Information and Transaction Information related to future transactions and seek such friend’s express consent in this regard and to:

    1. The creation of a profile of the friend on the Platform, which will require sharing such friend’s phone number and contact details with the Company;
    2. receive communications from the Company regarding: (A) information relating to their transactions recorded on the Platform; (B) requests for payment; (C) information about the Company and the Services; (D) promotional offers and services from the Company and its third party partners, and (E) any other matter in relation to the Services.
  3. If such friend fail to provide consent, or withdraw consent, the User shall immediately cease to use the Services in relation to such friend.

  4. The User shall be solely responsible for obtaining such consent from its friends and the Company shall assume that such consent as required under clause 2(b) above is sought and received by the User if the User provides details of such Transaction Information relating to any of such friends at any time during the use of the Platform.

Third Party Services

  1. The Services may include services, content, documents, and information owned by, licensed to, or otherwise made available by a third party (“Third Party Services”) or contain links to Third Party Services. Users understand that Third Party Services are the responsibility of the third party that created or provided it and acknowledge that use of such Third-Party Services is solely at their own risk.

  2. The Company makes no representations and hereby expressly excludes all warranties and liabilities arising out of or pertaining to such Third-Party Services, including their accuracy or completeness. Further, all intellectual property rights in and to Third Party Services are the property of the respective third parties.

User Responsibilities

  1. The User hereby represents and warrants that all information that is provided by the User through or in relation to the Services is valid, complete, true, and correct on the date of agreeing to these Terms and shall continue to be valid, complete, true, and correct throughout the duration of the User’s use of the Platform. The Company does not accept any responsibility or liability for any loss or damage the User may suffer or incur if any information, documentation, material, or data provided to avail the Services is incorrect, incomplete, inaccurate, or misleading, or if the User fails to disclose any material fact.

  2. The User shall be solely responsible for ensuring compliance with applicable laws and shall be solely liable for any liability that may arise due to a breach of its obligations in this regard.

  3. The User shall extend all cooperation to the Company in its defending of any proceedings that may be initiated against it due to a breach of the User’s obligations or covenants under these Terms.

  4. While the Company uses commercially reasonable efforts to provide Users with a daily backup of their Transaction Information, Users should regularly and independently save, backup, and archive such Transaction Information.

  5. The User shall not use the Services in any manner except as expressly permitted in these Terms. Without limiting the generality of the preceding sentence, the User may not:

    1. Infringe either directly or indirectly any third-party proprietary rights, including but not limited to copyrights, patents, trademarks, or trade secrets, of any party;
    2. except as may be provided hereunder, use in any manner including copying, displaying, distributing, modifying, publishing, reproducing, storing, transmitting, posting, translating, creating any derivative works from, or license the Services;
    3. use the Services to transmit any data or send or upload any material that contains viruses, trojan horses or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware;
    4. use any robot, spider, other automated device, or manual process to monitor or copy the Platform or Services or any portion thereof;
    5. use the Services in furtherance of / to engage in any activity which may be grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    6. engage in the systematic retrieval of content from the Platform or Services to create or compile, directly or indirectly, a collection, compilation, database or directory; or
    7. violate applicable laws in any manner.
  6. The User shall not use the Services for / in furtherance of any sale or supply of prohibited products or services including but not limited to:

    1. sale of regulated goods;
    2. sale of counterfeit, replicas and pirated goods and goods infringing any intellectual property rights including pirated recordings or copies of unauthorized copyrighted materials whether in electronic or physical form or any other medium which may not be in existence at present;
    3. sale of tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products;
    4. sale of liquor or any narcotic drugs and psychotropic substances;
    5. sale / supply of any good or service which may not be in public interest;
    6. gambling or other prohibited activities; and
    7. sale / supply of good or service which results in non-compliance of any applicable law.
  7. The User shall be solely responsible for compliance with all the applicable laws including without limitation the Prevention of Money Laundering Act, 2002 and the rules made thereunder. The Company shall not be responsible for any claims or liability or losses that may arise due to non-compliance of the anti-money laundering laws in India.

Intellectual property

  1. All rights, title, and interest in and to the Platform and Services, including all intellectual property rights arising out of the Platform and Services, are owned by or otherwise lawfully licensed by the Company. Subject to compliance with these Terms, the Company grants the User a non-exclusive, non-transferable, non-sub licensable, royalty-free, revocable, and limited licence to use the Platform and Services in accordance with these Terms and its written instructions issued from time to time.

  2. The User should assume that everything the User sees or reads on the Platform is protected under the Indian Copyright Act, 1957 and other intellectual property laws of India and may not be used except with the prior written permission of the Company.

  3. The Company may freely use, copy, disclose, publish, display, distribute without any payment of royalty, acknowledgement, prior consent, or any other form of restriction arising out of the User’s intellectual property rights.

  4. Except as stated in these Terms, nothing in these Terms should be construed as conferring any right in or license to the Company’s or any third party’s intellectual rights.

  5. The contents of this Platform, including but not limited to the text and images herein and their arrangements, unless otherwise noted, are copyright-protected in the whole and every part of this Platform and the same belongs to the Company and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in or on any media to any person without the prior written consent of the Company.

Term and termination

  1. These Terms shall remain in effect unless terminated in accordance with the terms hereunder.

  2. The Company may terminate a User’s access to or use of the Services, or any portion thereof, immediately and at any point, at its sole discretion, if the User violates or breaches any of its obligations, responsibilities, or covenants under these Terms.

  3. Upon termination these Terms shall terminate, except for those clauses that expressly or are intended to survive termination or expiry.

  4. Notwithstanding anything to the contrary contained in the Terms, upon termination of a User’s access to or use of the Services, all amounts or outstanding monies due by you in relation to your use of or access to the Services shall become immediately payable.

Disclaimer and warranties

  1. The use of the Services is at your sole risk.

  2. To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. The Company does not warrant that operation of the Services will be uninterrupted or error free or that the functions contained in the Services will meet your requirements.

  3. To the fullest extent permissible under applicable law, the Company expressly disclaims all warranties of any kind, express or implied, arising out of the Services, including warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title and non-infringement, compatibility, applicability, usability, appropriateness, and any warranty that may arise out of course of performance, course of dealing, or usage of trade.

  4. You hereby accept full responsibility for any consequences that may arise from your use of the Services, and expressly agree and acknowledge that the Company shall have absolutely no liability with respect to the same.

  5. To the fullest extent permissible by law, the Company, its affiliates, and its related parties each disclaim all liability to you for any loss or damage arising out of or due to:

    1. your use of, inability to use, or availability or unavailability of the Services, including any Third Party Services;

    2. the occurrence or existence of any defect, interruption, or delays in the operation or transmission of information to, from, or through the Services, communications failure, theft, destruction or unauthorized access to the Company’s records, programmes, services, server, or other infrastructure relating to the Services; or

    3. the failure of the Services to remain operational for any period of time.

  6. Notwithstanding anything to the contrary contained herein, neither the Company nor any of its affiliates or related parties shall have any liability to you or any third party for any indirect, incidental, special or consequential damages or any loss of revenue or profits arising under, directly or indirectly, or relating, in any manner whatsoever, to these Terms or the Services. To the maximum extent permitted by law, you agree to waive, release, discharge, and hold harmless the Company, its affiliated and subsidiary companies, its parent companies, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of the Services.

Idemnity

You shall indemnify, defend at the Company’s option, and hold the Company, its parent companies, subsidiaries, affiliates, and their officers, associates successors, assigns, licensors, employees, directors, agents, and representatives, harmless from and against any claim, demand, lawsuits, judicial proceeding, losses, liabilities, damages and costs (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) due to or arising out of your access to the Services, use of the Services, violation of these Terms or any infringement by any third party who may use your account with the Company, of these Terms.

Consent to use data

  1. You agree that the Company and any third-party service providers it engages, may, in accordance with its Privacy Policy, collect and use your information and technical data and related information.

  2. The Company may use information and data pertaining to your use of the Services for analytics, trends’ identification, and purposes of statistics to further enhance the effectiveness and efficiency of the Platform.

  3. Subject to applicable laws, the Company may be directed by law enforcement agencies or the government and related bodies to disclose data in relation to Users in connection with criminal proceedings. You understand and agree that in such instances, the Company shall have the right to share such data with relevant agencies or bodies.

Maintenance of records

You shall maintain the records of all payment transactions on the Platform independently of the Platform (by way physical copies et cetera) and the Company reserves the right to seek copies of such records for their own use including record keeping.

Fees/Charges

The Company reserves the right to charge convenience fee for the Services and non-payment may result in denial of Services.

Modification

The Company reserves the right at any time to add, modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without cause. The Company shall not be liable for any such addition, modification, suspension or discontinuation of the Services.

Jurisdiction, Governing Laws and Dispute Resolution

These Terms shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in this Clause, courts in Bangalore shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services. Any controversies, conflicts, disputes, or differences arising out of these Terms shall be resolved by arbitration in Jaipur in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force, which is deemed to be incorporated by reference in this Clause. The tribunal shall consist of 1 (one) arbitrator appointed by the Company. The language of the arbitration shall be English. The parties to the arbitration shall keep the arbitration confidential and not disclose to any person, other than on a need to basis or to legal advisors, unless required to do so by law. The decision of the arbitrator shall be final and binding on all the Parties hereto.Each party to the arbitration shall bear its own costs with respect to any dispute.

Miscellaneous provisions

  1. Modification – The Company reserves the right at any time to modify these Terms and to add new or additional terms or conditions on use of the Services. Such modifications and additional terms and conditions will be communicated to you and, unless expressly rejected (in which these Terms shall terminate), will be effective immediately and will be incorporated into these Terms. In the event you refuse to accept such changes, these Terms will terminate.

  2. Severability – If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).

  3. Assignment - You shall not license, sell, transfer or assign your rights, obligations, or covenants under these Terms in any manner without the Company’s prior written consent. The Company may grant or withhold this consent in its sole discretion and subject to any conditions it deems appropriate. The Company may assign its rights to any of its affiliates, subsidiaries, or parent companies, or to any successor in interest of any business associated with the Services without any prior notice to you.

  4. Notices - All notices, requests, demands, and determinations for the Company under these Terms (other than routine operational communications) shall be sent to admin@byajkhata.com

  5. Third Party Rights - No third party shall have any rights to enforce any terms contained herein.

Communication

  1. ByajKhata and ByajKhata Apps entities may communicate with you on the contact information that you may have provided to Us during the course of your engagement, including but not limited to signup, transacting or availing any third party products or services on ByajKhata Platform.

  2. We will send you communication alerts via emails or SMS or push notifications or via other progressive technology.

  3. You also agree that there can be disruption in communications due to factors that are not under Our control, including but not limited to Your Phone being switched off, incorrect email address, network interruptions.

  4. You agree not to hold ByajKhata liable for non-delivery for any alert or any loss suffered by you due to delay, distortion or failure of communication.

  5. You further acknowledge that you are responsible for the contact details shared with Us and shall update us on any change on your contact details.

  6. You authorize Us to contact you and communicate with you for any ByajKhata Service or Offer(s).

  7. We may use third party service providers to send alerts or communicate with you. You authorize ByajKhata and ByajKhata Entities to override the DND settings to reach out to you over calls, SMS, emails and any other mode of communication.

Grievance Redressal

  1. We are responsible for facilitating grievances / complaints resolution of the customers on-boarded on our application.

  2. You may avail of customer support by reaching out by email to admin@byajkhata.com

Name:

Jaideep Poonia

Email:

contact@byajkhata.com

Address:

Radiolab Technology Private Limited,D-227, Pushp Enclave, Sanjeevani Marg,Hanuman Nagar, Vaishali Nagar,Jaipur, Rajasthan - 302021